Return Policy

At Sampuraka, we are committed to providing our customers with high-quality supplement and skincare products. We understand that sometimes you may need to return a product, and we aim to make the process as easy as possible. Please review our return policy below:

30-Day Money Back Guarantee:

We offer a 30-day money back guarantee on all of our products. If you are not satisfied with your purchase, you may return the item within 30 days of the delivery date for a full refund of the product price. Please note that shipping charges are non-refundable.

Return Process:

  1. To initiate a return, please contact our customer support team at within 30 days of the delivery date. Provide your order number, the item(s) you wish to return, and the reason for the return.
  2. Our customer support team will provide you with a Return Merchandise Authorization (RMA) number and the return shipping address. Please ensure the RMA number is clearly visible on the outside of the package.
  3. Pack the item(s) securely in the original product packaging, if possible. Include all original documentation, such as the packing slip or invoice.
  4. Ship the package to the provided return address using a trackable shipping method. We recommend obtaining shipping insurance for the full value of the item(s) being returned. Please note that you are responsible for the return shipping costs.

Refund Process:

Once our warehouse receives the returned package, we will inspect the item(s) to ensure they are in their original condition. If the return is approved, we will issue a refund for the product price within 5-7 business days. The refund will be processed to the original payment method used for the purchase.
Please note that if a package is returned to sender, we will only refund the product price and not the shipping charges.
We appreciate your understanding and thank you for choosing Sampuraka for your supplement and skincare needs. If you have any questions or concerns, please do not hesitate to contact our customer support team.